How to clear your DNS cache

This article explains in general a couple of different options for clearing your DNS cache, which are different depending on your operating system. These are just sample procedures. For 100% accuracy, please double check your operating system version, and check on the exact commands you can use to clear your DNS cache.

Windows based computers

For Windows 8 and later versions

  • Close your email client, and any other browsers tabs (or browsers completely) so that the DNS changes can take place.
  • Click on the Windows Logo + R keys at the same time.
  • Type in cmd in the text box, and then click OK.
  • At the new black screen enter the following command and then press the ENTER key: ipconfig /flushdns

Now you can start your email client, and any other browsers you have previously stopped. In combination with the above – you may need to reboot your computer and/or clear your browser cache.

For Windows 7 and Vista

  • Close all Internet applications that you are using, such as email client, and web browsers.
  • Click on the Start button (circle) and then “All Programs”, and then go under “Accessories”, and click on the black icon form the top called “Command Prompt”. This will open a new black window.
  • In the new black window enter ipconfig /flushdns and then hit the ENTER button on your keyboard.

Now you can start your email client, and any other browsers you have previously stopped. In combination with the above – you may need to reboot your computer and/or clear your browser cache.

For Windows XP

  • Close all Internet applications that you are using, such as email client, and web browsers.
  • Click on the Start button and then select “Run”. Enter in the text field, the command “cmd” and hit ENTER (Select OK).
  • In the new black window enter ipconfig /flushdns and then hit the ENTER button on your keyboard.

Now you can start your email client, and any other browsers you have previously stopped. In combination with the above – you may need to reboot your computer and/or clear your browser cache.

Mac OSX based computers

We provide very basic sample of how to flush your DNS cache under Mac. The Mac OS X releases are changing constantly, and the DNS flush methods are changing constantly. Please, review the following article from Apple on how to flush your DNS for your specific Mac OS X version: https://support.apple.com/en-us/HT202516

Mac OSX Leopard

  • You can use the command dnscacheutil -flushcache to flush the DNS resolver cache: bash-2.05a$  dscacheutil –flushcache

Mac OSX versions 10.5.1 and before

  • The command lookupd -flushcache performed the same task: bash-2.05a$  lookupd -flushcache

In combination with the above – you may need to reboot your computer and/or clear your browser cache.

Linux based computers

The exact steps on how to flush DNS under Linux really depend on the installed Linux distribution, and installed system packages. Please check with your distribution documentation on the exact steps you need to take to Flush your DNS cache. Please note that some distributions by default do not install DNS caching service, so flushing the DNS cache might not be required or possible without further package manipulation.

Normally you will need to restart the caching service, or if you have local name server by using commands such as:

  • /etc/init.d/nscd restart
  • /etc/init.d/named restart
  • or nscd -I hosts

In combination with the above – you may need to reboot your computer and/or clear your browser cache.

If the above do not help, please allow 24-72 hours for the new DNS change to take place.

If after this time you still cannot access your new account – please contact our support.

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