Under Section 55 of the Protection of Personal Information Act (POPIA), every business or organization that processes personal information must appoint and register an Information Officer with the Information Regulator.
📌 Who Must Register?
- Private companies
- Public bodies
- Non-profits and sole proprietors
🧑💼 What Is an Information Officer?
The Information Officer is responsible for ensuring POPIA and PAIA compliance, managing data protection policies, and responding to data subject requests.
📝 Registration Steps
- Visit the Information Regulator’s official site.
- Click on “REGISTER HERE” under the POPIA section.
- Complete the online form with:
- Business name and registration number
- Information Officer’s full name and contact details
- Deputy Information Officer details (if applicable)
- Submit the form and retain your confirmation email.
📅 When to Register?
Immediately upon processing personal information. Updates must be submitted if the Information Officer changes.
📂 What Happens Next?
Once registered, your Information Officer must:
- Develop internal POPIA policies
- Ensure staff training and awareness
- Respond to data subject access requests
📣 Need Help?
Contact the Regulator at enquiries@inforegulator.org.za or call 010 023 5200.